Wearehereforyou.

Each product page has a size guide in cm. Between sizes, choose your usual size for a closer fit or one up for layering. Still unsure? Message us your height and usual size.

Available payment methods will be displayed securely during checkout.

Join the Ranó Mi newsletter at the bottom of any page for new arrivals and collection news.

We currently ship within Türkiye. Shipping is free on orders over 3,000 TL.

We prepare every order within 1 to 3 business days. When it ships, we email you the tracking number so you can follow the delivery on the carrier’s website.

Yes, within 14 days of delivery, without giving a reason. Pieces must be unworn with their tags attached. Message us with your order number and we send you a free return code.

Message us with your order number before it is dispatched and we will change or cancel it. Once it has left us, you can return it within 14 days.

Every product page includes a care guide written for that piece. Most of our velvet, lace and beaded pieces are best dry cleaned and stored on a padded hanger.

Yes. Boutiques, online stores and agents can apply through our wholesale page. Our wholesale manager replies to your enquiry within 1 to 3 business days with the catalogue and pricing.

Our office is in Şişli, İstanbul, and is open Monday to Friday from 11:00 to 19:00. Please message us before visiting so we can welcome you.